Director, Marketing & Communications
Upasna is currently working with a high tech global company as the Director of Customer Success. She has over 10 years of experience in the area of client success management, modern digital marketing, and marketing automation. She is a serial Modern Marketing Luminary with expertise in the definition of innovative and effective digital initiatives across all marketing channels. She is also a PMI certified Project Management Professional(PMP) with expertise in both Agile and Waterfall project management methodologies. She is an excellent strategist with experience in planning and managing highly sophisticated marketing and customer success projects, aligning the organization's goals with technology solutions to drive process improvements and bottom-line gains.