About the Role
The Marketing & Communications Manager leads the planning, execution, and oversight of CreativeHub 1352’s marketing and communications activities across all programs, festivals, and organizational initiatives.
This role is responsible for developing and implementing integrated marketing strategies; managing marketing staff, contractors, and interns; managing content production and digital platforms; and ensuring brand consistency, accessibility, and alignment with organizational goals.
The Manager plays a key role in audience development, public visibility, and stakeholder engagement, supporting organizational sustainability through strategic communications and performance tracking.
Responsibilities
Strategic Marketing & Campaign Leadership
Develop and implement annual and program-specific marketing and communications plans
Lead integrated campaigns across digital, print, media, and community channels
Align messaging with organizational priorities, public funding requirements, and partner agreements
Identify audience development opportunities and engagement strategies
Team Management & Coordination
Directly manage Marketing Coordinators, summer interns, contractors, and volunteers.
Lead onboarding, training, and ongoing mentorship of marketing staff.
Develop and assign detailed workplans aligned with organizational goals.
Conduct regular check-ins to monitor progress, provide feedback, and address performance issues.
Ensure staff workloads are balanced and aligned with timelines.
Approve timesheets and oversee staff scheduling in coordination with senior leadership.
Conduct formal performance evaluations and provide structured performance feedback with support of senior leadership.
Recommend to senior leadership hiring decisions, contract renewals, and corrective actions as needed.
Foster a positive, accountable, and collaborative team culture.
Content & Digital Platform Management
Oversee content creation for website, email marketing, and social media platforms
Ensure brand consistency, accessibility standards, and inclusive communications practices
Approve copy for program listings, press materials, promotional assets, and reports
Maintain content calendars and marketing asset management systems
Media Relations & Public Communications
Lead media outreach efforts, including press releases and advisories
Manage media tracking and coverage reporting
Coordinate promotional efforts with community partners and stakeholders
Analytics, Reporting & Performance Tracking
Monitor website, email, and social media analytics
Track campaign performance and attendance drivers
Prepare marketing performance summaries and reports
Use data to inform strategy adjustments and future planning
Documentation & Organizational Visibility
Oversee documentation of programs through photography, video, and written content
Ensure marketing materials support grant reporting and impact communications
Strengthen storytelling related to heritage programming and community engagement
Requirements
Post-secondary education in Marketing, Communications, Public Relations, Arts Administration, or a related field (or equivalent practical experience)
2–3 years of experience in marketing, communications, or digital content development (nonprofit or arts sector experience considered an asset)
Demonstrated experience coordinating projects and managing or supervising junior staff, interns, or contractors
Strong writing and editing skills for digital platforms, newsletters, and promotional materials
Experience creating and scheduling content across website, email, and social media platforms
Familiarity with content management systems, email marketing tools, and basic analytics tracking
Ability to manage multiple deadlines and campaigns with strong attention to detail
Understanding of brand consistency, accessibility, and inclusive communications practices
Comfortable collaborating with cross-functional teams and community partners
Organized, proactive, and able to work independently within defined priorities
Hours
35 hours/week
Salary
$28-$32/hour
About CreativeHub 1352
CreativeHub 1352 is a non-profit organization dedicated to bringing creative people together to strengthen arts, culture, and community in Mississauga. Through collaborations with local partners, we offer a diverse range of year-round programs in the arts, heritage, and environmental stewardship and education, engaging people from across the city and beyond.
Our journey began with the Lakeview Legacy Community Foundation, later known as the Small Arms Society, which led the successful effort in 2008 to save the historic Small Arms Inspection Building (SAIB) from demolition. Since 2018, CreativeHub 1352 has worked with the City of Mississauga to transform this landmark into a vibrant community hub. As the building’s lead tenant and key partner, we continue to expand our programming days each year, bringing our creative vision to life in this unique and historic space.
To Apply
To apply, please send your resume and cover letter to Meredith Wood, at info@creativehub1352.ca noting the role of interest.