Volunteer Captain

What You'll Gain:

• Professional Recognition: Volunteer Captains and 35+ hour volunteers earn a physical and digital certificate to showcase on LinkedIn and beyond.

• Leadership Development: Hands-on experience managing teams, coordinating operations, and troubleshooting in real time.

• Community Connection: Join a passionate collective dedicated to creativity, sustainability, and bringing people together.

The Role:

As a Volunteer Captain, you are the essential link between our volunteer team and market operations. You'll ensure every shift runs smoothly by welcoming volunteers, coordinating assignments, and serving as the go-to resource for questions and support.

Key Responsibilities:

• Open or transition shifts by checking in with the Market Manager, reviewing the Volunteer Captain clipboard, and preparing for incoming volunteers.

• Serve as a resource for volunteers, vendors, and attendees—answering questions, directing people to appropriate staff, and consulting the Market Binder or team members when needed.

• Coordinate operations by liaising with the Market Manager, rotating Market Attendants and Bike Valets through assignments, and ensuring all checklist tasks are completed.

• Adapt to conditions by communicating with the Market Manager during inclement weather to arrange accommodations for outdoor volunteers.

• Manage shift transitions by briefing incoming Captains on arrivals, departures, accommodations, and any outstanding issues.

• Close out shifts by checking out volunteers, collecting lanyards, completing the Volunteer Captain log, and returning materials to the correct bins.